FAQ

What kind of silk do you use in your bedding?
We use 100% mulberry silk, known for its superior softness, durability, and luxurious feel.

Are your silk products machine washable?
Yes, but we recommend using a gentle cycle with cold water and a mild detergent. Avoid bleach and tumble drying.

Can silk pillowcases help with hair and skin health?
Yes. Silk reduces friction, helping to prevent split ends, reduce frizz, and minimize facial creases and wrinkles.

Do your silk products contain any synthetic fibers?
No. All of our silk bedding is made from natural, pure mulberry silk.

What sizes do your silk sheets and bedding sets come in?
We offer Twin, Full, Queen, and King sizes. Please refer to the size guide on each product page.

Do you offer custom sizing?
Currently, we do not offer custom sizes, but we are expanding our options based on demand.

Are your silk blankets suitable for all seasons?
Yes. Silk naturally regulates temperature, keeping you cool in summer and warm in winter.

Is silk hypoallergenic?
Yes. Silk is naturally hypoallergenic and resistant to dust mites, mold, and allergens.

How long does shipping take?
Orders typically ship within 1–3 business days. Delivery time depends on your location.

Do you offer local pickup or delivery?
Yes. Local customers in the Conyers, GA area can choose in-store pickup or local delivery at checkout.

Can I return or exchange a product?
We accept returns and exchanges within 14 days, provided the items are unused and in original packaging.

What if my product arrives damaged?
Please contact us immediately with photos. We’ll arrange a replacement or refund as appropriate.

How do I contact customer support?
You can reach us by email at [email protected] or call us at 770-341-9198.

Do you offer gift wrapping?
Yes. Gift packaging is available for an additional fee. You can select this option at checkout.

Where is your store located?
Our physical store is at 821 Sageln NW, Conyers, GA 30012-3241. We welcome you to visit and experience our silk in person.